Privacy Policy

1. Information We Collect

We may collect the following types of information, depending on how you interact with our website and services:

• Personal Information: Name, phone number, email address, and other contact details you provide through enquiry forms or direct communication.
• Business Information: Company name, business activity, and other details relevant to your service requirements.
• Financial and Tax-Related Information: Documents and financial details you voluntarily provide when seeking taxation, ITR filing, accounting, auditing, loan approval, or other related services.
• Technical Information: Certain information, such as browser type, device details, IP address, and website usage data, may be collected through server logs or analytics tools, where applicable.

2. How We Use Your Information

AK Associates may use your information to:

• Respond to enquiries and provide information about our services.
• Understand your financial, taxation, accounting, or compliance requirements.
• Deliver and manage the services you request.
• Communicate regarding documents, applications, service updates, and follow-ups.
• Improve our website, service quality, and user experience.
• Meet applicable legal, regulatory, record-keeping, and compliance obligations.
• Protect our website and business against fraud, misuse, or unauthorised activity.

3. Sharing and Disclosure of Information

We do not sell your personal information to third parties. We may share relevant information when necessary to provide a requested service, work with authorised service providers, comply with applicable legal requirements, or respond to lawful requests from competent authorities.

Where a service involves a bank, insurance provider, government department, or other third party, information may be shared when necessary and appropriately authorised or otherwise permitted by applicable law.

4. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve website functionality, understand visitor behaviour, and analyse website performance, where these tools are enabled. You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Data Security

We take reasonable measures to protect the information entrusted to us against unauthorised access, loss, misuse, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure. Users should avoid sharing sensitive financial or identity documents through unsecured channels.

6. Data Retention

We retain personal and business information only for as long as reasonably necessary to fulfil the purposes described in this Policy, provide requested services, maintain appropriate records, resolve disputes, and meet applicable legal or regulatory obligations.

7. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or raise concerns about how it is being used. Some records may need to be retained where required by law or for legitimate business purposes.

To submit a privacy-related request, please contact us using the details below. We may need to verify your identity before processing certain requests.

8. Third-Party Websites

Our website may contain links to external websites for your convenience. AK Associates is not responsible for the privacy practices, security, or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our website and services are primarily intended for adults, businesses, and professionals. We do not knowingly collect children's personal information through the website without appropriate authorisation where required by law. If you believe a child has provided personal information inappropriately, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website practices, or applicable legal requirements. Any revisions will be published on this page with an updated date. We encourage visitors to review this page periodically.